Dear Matt,
Thank you for choosing Epic Nine as your partner to help accomplish your organization’s mission. We look forward to a long relationship with XPERIA: Ocean Journey.
We will always do our best to fulfill your needs and meet your goals, but sometimes it is best to have a few simple things written down so that we both know what is what, who should do what and what happens if stuff goes wrong. In this contract you won’t find complicated legal terms or large passages of unreadable text. We have no desire to trick you into signing something that you might later regret. We do want what’s best for the safety of both parties, now and in the future.
You (XPERIA Group LLC d/b/a “XPERIA: Ocean Journey”) are hiring us (Epic Nine LLC) to provide the following marketing services. Of course it’s a little more complicated, but we’ll get to that.
What do all parties agree to do?
As our customer, you have the power and ability to enter into this contract on behalf of your company or organization. You agree to provide us with everything that we need to complete the project including text, images and other information as and when we need it, and in the format that we ask for. You agree to review our work, provide feedback and sign-off approval in a timely manner too. Deadlines work two ways and you will also be bound by any dates that we set together. You also agree to stick to the payment schedule set out at the end of this contract.
We have the experience and ability to perform the services you need from us and we will carry them out in a professional and timely manner. Along the way we will endeavor to meet all the deadlines set but we can’t be responsible for a missed launch date or a deadline if you have been late in supplying materials or have not approved or signed off our work on-time at any stage. On top of this, we will also maintain the confidentiality of any information that you give us.
You are agreeing to the following terms for your digital advertising campaign.. We will send you items for approval 5 business days in advance of post or use date. We will send you a reminder leading up to that 5 business days. In the event that you do not approve, we are not responsible for delays or missed opportunities. If it is not approved within the aforementioned 5 business days, it is automatically not approved. If creative assets are not delivered to us based on an agreed upon timeline, then we cannot guarantee a campaign will start on time.
The prices listed in the pricing section below are estimates and may vary from what you are actually charged. We guarantee that you will not be charged more than you budgeted or more or less than the CPM price below +/- 25%.
We agree to design any display and site retargeting ads for you (refer to previous agreement for details concerning monthly retainer and additional hourly charges.)This agreement does not cover any video production for video advertising commercials or detailed video work for CTV, broadcast TV, etc. unless included in another section of this agreement. If you supply any graphic or video assets, there may be additional fees if the files do not meet the standards of the platform where the content is to appear. We cannot be held liable for any costs associated with graphic design or video production for ads that are not able to run through this campaign.
Projected CPMs for digital marketing include:
$8-$12 CPM for display/retargeting
Our website visitor identification tool will identify your website visitors by name and email address and sometimes mailing addresses. This information can then be used in automated followup email campaigns or direct mail campaigns at your discretion. About 40% of all traffic can be identified through this system. The information listed in the pricing below supercedes the agreement that was previously in place.
If payments are not made on time, a 10% late fee will be added to your account. If your account becomes 2 months overdue then your website and email will be suspended and inaccessible until a payment is made. Files, databases, domain names, ecommerce system, and emails will be inaccessible until your account is in good standing.
If you are receiving a marketing grant from Epic Nine, you agree to submit a letter for our records of an in-kind donation for $1000.
All pricing in this agreement is good for 12 months upon signing. After 12 months, hosting, email software, EverSite, social media management, digital ad pricing, nonprofit plans, and hourly rates are subject to change.
Note: Ad spend monthly payment must be received by Epic Nine LLC prior to the start of specific month.
Signed by: Alexander Svezia (asvezia@sp-ie.com) on 2025-01-06 19:06:36
IP Address: 204.48.38.255
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