SOAR TN – Family Model Plan for Success!

Introduction

Dear Cheryl and Nikki,

Thank you for choosing Epic Nine as your partner to help accomplish your organization’s mission. We look forward to a long relationship with SOAR TN – Family Base Model.

We will always do our best to fulfill your needs and meet your goals, but sometimes it is best to have a few simple things written down so that we both know what is what, who should do what and what happens if stuff goes wrong. In this contract you won’t find complicated legal terms or large passages of unreadable text. We have no desire to trick you into signing something that you might later regret. We do want what’s best for the safety of both parties, now and in the future.

You (SOAR TN – Family Base Model) are hiring us (Epic Nine LLC) to provide the following marketing services. Of course it’s a little more complicated, but we’ll get to that.

What do all parties agree to do?

As our customer, you have the power and ability to enter into this contract on behalf of your company or organization. You agree to provide us with everything that we need to complete the project including text, images and other information as and when we need it, and in the format that we ask for. You agree to review our work, provide feedback and sign-off approval in a timely manner too. Deadlines work two ways and you will also be bound by any dates that we set together. You also agree to stick to the payment schedule set out at the end of this contract.

We have the experience and ability to perform the services you need from us and we will carry them out in a professional and timely manner. Along the way we will endeavor to meet all the deadlines set but we can’t be responsible for a missed launch date or a deadline if you have been late in supplying materials or have not approved or signed off our work on-time at any stage. On top of this, we will also maintain the confidentiality of any information that you give us.

Audio Ad Production

We will produce a 0:30 commercial audio ad to be used on streaming platforms. This includes:

• Storyboarding
• Scripting
• Music and voice overs

Video Creation – Commercial & Informational

We will produce a 0:30 video to be used for brand awareness and a 2-3 minute video to be used for information/education. This will include:

• Storyboarding
• Scripting
• Up to 3 full days of onsite video 
• Up to 3 full days of editing
• Motion graphics as needed
• Music and voice overs

If filming or editing is requested that will exceed the time allotted, it will be billed at $250/hour.

Completion of the video within the requested time frame is contingent upon the availability and scheduling of any necessary interviewees and/or any necessary filming that must be completed with the assistance of your staff. Additional costs may apply if hired talent is needed.

Limitation of Liabilities

In no event shall Epic Nine LLC be liable to SOAR TN or any third party for any loss of profit, or any indirect, consequential, exemplary, incidental, special, or punitive damages arising from or relating to this agreement or Epic Nine LLC’s services, even if Epic Nine LLC has been advised of the possibility of such damages. Epic Nine LLC shall not be liable for any failures due to software or Internet errors or unavailability, or any other circumstances beyond Epic Nine LLC’s reasonable control.

Indemnification

SOAR TN agrees to indemnify, defend, and hold harmless Epic Nine LLC and its affiliates, officers, agents, employees, and permitted successors and assigns against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to SOAR TN’s violation of this agreement or use of Epic Nine LLC’s services beyond the scope of this agreement.

Termination

Either party may terminate this agreement with 60 days written notice to the other party. Upon termination, SOAR TN shall pay Epic Nine LLC for all services rendered and expenses incurred up to the date of termination. Upon receipt of such payment, Epic Nine LLC shall deliver any work completed to SOAR TN. Termination of this agreement shall not affect the rights of either party that accrued up to the date of termination.

Amendments

Any amendments or modifications to this agreement must be in writing and signed by both parties. No verbal agreements or understandings shall be effective.

Entire Agreement

This agreement constitutes the entire agreement between the parties and supersedes all prior agreements, representations, and understandings of the parties, written or oral, relating to the subject matter of this agreement. This agreement may be amended only by a written document duly executed by all parties. No party shall be bound by any condition, definition, warranty, or representation other than as expressly provided in this agreement or as duly agreed to in writing by the parties.

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Signed by: Cheryl Hintz (cherylhintz@soartn.org) on 2025-03-04 23:13:57

IP Address: 174.212.105.60

Signed by: Cheryl Hintz (cherylhintz@soartn.org) on 2025-03-19 22:22:18

IP Address: 174.212.98.165